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We kept getting cut off four times so I couldn't complete my request. I placed an order Sunday night and couldn't see where to put the promo code 75PRTFREE in and was charged the whole amount. I orded 250 prints and was expecting to get 100 of them free. I don't know...
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1.0
#1103183
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Ordered a single 4x6" print to be delivered, as my local print location was said to be "unavailable" for an unstated reason, although it was on the local vendor list. I received a shipping notice email the same dat, with a link for tracking. The link after 4 days is...
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#1095992
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I've been a snapfish customer since 2006. Since their platform upgrade. All my picture from 2006-2007 have been deleted. I've contacted customer support and they said that those pictures are on the classic site and that it's unfortunately not accessible to me or them...
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1.8
I liked
  • Classic site
I didn't like
  • New site
  • New site lost and deleted photos
#1087479
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Snapfish - Pissed

Snapfish
#1096975
Same with me overseas photographs for a police keeping mission working for the UN as well as family photographs dating back to the year 2000 all gone except a few albums recently used
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Snapfish - Horrible

Snapfish
#1092584
Everytime I get into the app it closes on me I've deleted it and re got it so many times absolutely over it!
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Snapfish - Broken cup

Snapfish
#1091445
I received my cup i had ordered via snapfish website for fathers day and it was broken.. i would like another cup of the same and delivered in ONE PIECE..
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Snapfish - Photos

Snapfish
#1088047
Waiting on my order from August 10th
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I have ordered from them for years and never had a problem until today. First, I had trouble even finding someone to talk to! Then I was told you could only cancel an order before one hour! I couldn't get any help before the hour! Then they said the code for the canvas...
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1.9
#1074342
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I had a large card order printed in preparation for a card sale. They all arrived with the photo printed off centre and I was unable to sell any of them. Snapfish reprinted them after admitting there was an error. All off centre again. They reprinted them a third time....
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2.1
#1068277
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wasted so much time uploading photos, with several errors ocurring along the way, ended up waste of time, error again when placed the order, deleted app immediately , disgrace, useless, and they want a hundred words before i can summitt a complaint, typical. do not use...
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1.0
#1039120
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My 11x14 canvas arrived way off center.There was a long white ribbon along the left side. Before calling customer service I checked the original photo and it was fine. It obviously wasn't aligned properly on the frame when processed. Speaking with customer service she...
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Anonymous
***nie

U need to fix a way to get back into the old snapfish. I can not sign into it. I have 1001 pics in it & wood like to get back into it

#1012417
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After several tries with contacting snapfish I still do not have my problem resolved. I need to move albums from one account to another but it seems to be a problem with them doing that as it has been weeks and countless emails and even chatting for and hour....
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1.0
I liked
  • Old snapfish
I didn't like
  • New snapfish
#1008269
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I am not happy with this service received every month I spend money on this site getting pictures printed and rate your site to a lot of family and friends who have also started using snap fish for Xmas presents and birthdays - I have just spoken to Gregory regarding...
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2.1
#1004610
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If your thinking of using snapfish to buy prints of your images please be aware that once your precious photos have been uploaded to this service, you cannot have them back. All download options have been removed. Snapfish treats your images as their property and will...
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Anonymous
Anonymous

The download options have returned--On the main page, hover over the album, Check the blue check box to select it (you can select multiple if you like).Click the Options cog ...

1.0
I didn't like
  • No solution for unsatisfied customer
#999672
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