Snapfish
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Chicago, IllinoisThey messed up my order and I couldn’t get a hold of anybody and there’s no obvious way to contact them
User's recommendation: Find another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLegacy Society Dinner - March 12, 2014
Preferred solution: Customer Service for a New Book!
User's recommendation: Where is the customer service for people interested in purchasing your products?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dothan, AlabamaResolved: Trying to get a refund for an order that was cancelled
Company fixed the issue and I have been provided with apology. Requested to use discount code which was approved
- Good product
- Poor costumer service
Preferred solution: Full refund
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not received
- Delivery and difficult to communicate
Preferred solution: Deliver product or service ordered
User's recommendation: Unable to comment yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissapointes in product quality and want a refund
Unreaolved
Preferred solution: Full refund
User's recommendation: Stay away from snapfish fir canvas photos
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Allen, TexasMy book was done wrong
Preferred solution: Full refund
User's recommendation: If you order something from them make sure it's perfect because to fix something after is almost impossible
My order is lost, And since I checked out as a guest with without making an account, I can’t get help anywhere. The number is disconnected. If I go off the chat questions that they have it says an err
My order is lost and since I checked out as a guest every time I go to any kind of help Paige email chat they sent me to login when I login it says I have no record of orders because I had to create an account to even do that. The customer service number is disconnected.
When I use the chat, if I go off the questions printed out for me, it says an error page.
I have seemingly no way to get in touch with these people about my lost order of which I have the order number the confirmation emails and an email saying it was shipped. However, when I check the tracking the tracking number that says there is no record from the sender .
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTried to call number did not answer said it was not in service
- Great service
- Not canceling an order that i canceled twice
Preferred solution: Full refund
Missing order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey sent the right pictures but in the wrong format.
- Unprofessional company
Preferred solution: Deliver product or service ordered
User's recommendation: I would would never recommend this company to anyone
To get into my archive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Durham, North CarolinaDissatisfied
User's recommendation: None I will not be using Snapfish again. For several reasons.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help signing in
Preferred solution: To contact a live person to help be with my sign in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to speak to a human about a problem
- Easy to order
- Impossible to get assistance or to speak to a human
Preferred solution: An answer and a refund.
User's recommendation: Don’t use this site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my order
- Cheap
- Customer service is ridiculous
Preferred solution: Deliver product or service ordered
User's recommendation: Not recommended if you ever have to deal with customer service.
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