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My 11x14 canvas arrived way off center.There was a long white ribbon along the left side. Before calling customer service I checked the original photo and it was fine. It obviously wasn't aligned properly on the frame when processed. Speaking with customer service she...
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Anonymous
***nie

U need to fix a way to get back into the old snapfish. I can not sign into it. I have 1001 pics in it & wood like to get back into it

#1012417
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After several tries with contacting snapfish I still do not have my problem resolved. I need to move albums from one account to another but it seems to be a problem with them doing that as it has been weeks and countless emails and even chatting for and hour....
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1.0
I liked
  • Old snapfish
I didn't like
  • New snapfish
#1008269
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I am not happy with this service received every month I spend money on this site getting pictures printed and rate your site to a lot of family and friends who have also started using snap fish for Xmas presents and birthdays - I have just spoken to Gregory regarding...
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2.0
#1004610
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Snapfish - Pissed

Snapfish
#1096975
Same with me overseas photographs for a police keeping mission working for the UN as well as family photographs dating back to the year 2000 all gone except a few albums recently used
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Snapfish - Horrible

Snapfish
#1092584
Everytime I get into the app it closes on me I've deleted it and re got it so many times absolutely over it!
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Snapfish - Broken cup

Snapfish
#1091445
I received my cup i had ordered via snapfish website for fathers day and it was broken.. i would like another cup of the same and delivered in ONE PIECE..
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Snapfish - Photos

Snapfish
#1088047
Waiting on my order from August 10th
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If your thinking of using snapfish to buy prints of your images please be aware that once your precious photos have been uploaded to this service, you cannot have them back. All download options have been removed. Snapfish treats your images as their property and will...
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Anonymous
Anonymous

The download options have returned--On the main page, hover over the album, Check the blue check box to select it (you can select multiple if you like).Click the Options cog ...

1.0
I didn't like
  • No solution for unsatisfied customer
#999672
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I had a bout ten years worth of family photos on my account. Because I've been very busy working, with family, etc., I haven't ordered anything since last year. I went to log on and my "account was not found"!!! I had two accounts and I tried to consolidate them last...
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LisaC117
LisaC117

I have had the same experience. They destroyed all photos of the first 7 years of my child's life.

Anonymous
Anonymous

And to top it off, their phone number is "no longer valid"!

1.0
#995733
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I uploaded photos since my daughter was in kindergarten because Snapfish offered the coolest products before anyone else. Now she is in college, and my old hard drive recently crashed so badly that even the secondary drive was wiped clean. I thought I downloaded all of...
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1.3
I liked
  • Variety and prices
  • Creating projects was easy
I didn't like
  • That i cannot obtain 20 years of family photos now
#995244
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I decided to redo my work because I didn't have months to start over again elsewhere. They made a backup and told me to use that one and I wouldn't have any more trouble, this was a lie. Although my embellishments were lost and could not be seen on the editing page, if...
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#989080
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Essentially my photos have been uploading to their website and not saving to my computer because of their software. I want my photos back. I found out from support that there is no way to easily download them back to my computer. I am very unhappy and I think hundreds...
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1.0
I didn't like
  • Unable to get my photos back
#977524
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I became a Snapfish customer in Feb. 2002. At that time, most people were still sending film in for processing, and they would upload them to their website and/or put them on a CD that would be mailed to you. I continued to use it until it was feasible to take and...
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Anonymous
Anonymous

The download options have returned--On the main page, hover over the album, Check the blue check box to select it (you can select multiple if you like).Click the Options cog ...

Anonymous
Anonymous

Hello All,This is a lesson to you all, no company does anything for free. They baited the hook (i.E. free photo storage) then screwed you over. Be sure to set up your own phot...

1.0
I didn't like
  • Removal of ability to download photos
#976671
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Ordered ornaments with pics of our pets, two of whom are elderly and may not live until next Christmas. On 12/5/16, the order was confirmed. On 12/9/6, I received a tracking number and estimated delivery date of 12/15/16. It is 12/20/16 and the ornaments haven't...
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I liked
  • Able to store and orders pics easily
I didn't like
  • Invalid tracking order
  • Lack of customer service
  • No solution for unsatisfied customer
#976314
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