Snapfish Phone Numbers and Emails

Toll-Free Number:

  • (800) 558-8224

Customer Service:

  • (415) 979-3703
  • (415) 979-3700

Snapfish Email:

General Info
Send Message
Claim Your Business

Contact Information

Snapfish Website:

Snapfish Help Center:

Corporate Office Address:

100 Montgomery Street, Suite 1430
San Francisco, California 94104
United States

Other Info (opening hours):

Customer Service Hours:
Monday-Friday 11:00 AM - 8:30 PM (ET)


+1 (415) 979-3708

Snapfish Rating Based on 163 Reviews

Rating details

more details
Customer service
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

How Good is Snapfish's Customer Service?

Margot Bjc
Margot Bjc
Feels Disappointed | May 07, 2023

I could not speak to anyone in person. Everything had to be done over live chat. I got disconnected twice. It felt like whoever was helping me both times wasn’t fluent in English.
Very frustrating experience but in the end they resolved the matter.

Read full quote
Iyahna Fla
Iyahna Fla
Feels Satisfied | Dec 20, 2022

He was very helpful and helped me resolve my problem. Thank you!

Read full quote
Daziyah Sqv
Daziyah Sqv
Feels Disappointed | Dec 03, 2022

Totally useless, as noone answered the call. You need a number for Australia so customers can call about defective products and arrange a solution.

Read full quote
Star Arr
Star Arr
Feels Disappointed | Nov 17, 2022

Only recieved part of my order. This was for my 3 year old great granddaughters memorial. Not enough to fix very dissappointed

Read full quote

Summary of Snapfish Customer Service Calls

02:13 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Snapfish?

Shipping and Delivery Question:

  • “Didn't get my oder”
  • “Order not received”
  • “My order didn't get here today like scheduled”

Request for Information Question:

  • “Question about ordering an old product”
  • “Question on order in cart”
  • “I can't figure out how to type our names on the front”

Product/ Service Question:

  • “Incorrect order”
  • “Trying to place order and total is wrong”
  • “Just placed order and want to verify I got best deal for custom Christmas cards”

Payments and Charges Question:

  • “Promo code is not the correct total”
  • “Coupon code did not qotk”
  • “Coupon discount adjustment”

Cards Question:

  • “Order was missing one of the Father's Day cards”
  • “Problem ordering photo cards”
  • “Typo on card”

Activation/ Cancellation Question:

  • “I need to cancel my order. And reorder. I made a mistake by submitting twice”
  • “Cancel order”
  • “My order was cancellled”

Account Question:

  • “I want to sign in”
  • “Access account”
  • “My daughter went to camp and they said we can view pictures with an email address they provided . Do I need an account in order to view the pictures?”

Staff Question:

  • “Customer service”
  • “Custer service”

Return/ Replace Question:

  • “My order was returned to Snapfish by UPS”
  • “Need to change a order”

Website/ Application Question:

  • “Issue with website”
  • “App issues”

Other Question:

  • “I can't finish my order”
  • “Would not alliw me to apply for deal”
  • “Trying to use credit”


Related Companies

District Photo, Truprint


The company was launched in 1999. Snapfish is a photo sharing and print service. This service is web based. The company is based in San Francisco, California. Snapfish specializes in printing. The company provides a huge selection of photo sharing, printing products, posters, and so much more. In 2004 the company has opened its first physical retail store in Virginia, but they are not maintaining retail stores. Snapfish has more than forty millions of members. The service houses more than a billion of exclusive digital pictures.

Snapfish is available in many countries of the world.

Snapfish reviews and complaints

Snapfish is ranked 48 out of 314 in Printing category

Area Served


Payment Methods


Compare Snapfish To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

803 reviews
36 reviews
Cvs Photo
92 reviews
Write a review
Do you have something to say about Snapfish? What happened? What can we help you with?
Submit review Don't show this popup