Contact Snapfish Customer Service
Snapfish Phone Numbers and Emails
Customer Service Number:
-
(415) 979-3703This number is currently not in service
Snapfish Emails:
Snapfish Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Snapfish Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Snapfish is 4159793703. 43% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Snapfish may ask you for the following information to identify you as a customer: email, order id or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Snapfish Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Snapfish is 4159793703. 43% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Snapfish may ask you for the following information to identify you as a customer: email, order id or first and last name.
People call Snapfish mainly because of request for information, product/ service, shipping and delivery.
Most customers feel neutral after talking to customer service representatives.
The best email to contact Snapfish is info@snapfish.com. 60% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Snapfish Website:
Snapfish Help Center:
Corporate Office Address:
Fax:
Snapfish Customer Service Reviews
OK, you replace the last one because of the scratch now that I got this one it has *** in the box and a dimple on my picture. I will send you pictures not very happy I want to refund because I cant wait for the third one to be damaged.
No one contacted me. What terrible customer service!
Plus, the shipping cost more than the product. This is just not right.
Not happy there is not a phone number to actually speak to someone very poor customer service!! My email was returned and how are you going to reimburse me for my order that got ruinec
Unhappy with the website as it is not clear that the customer only has 24 hours to make any changes. I ordered two separate items to be delivered on April 4 now they say One will be on the ninth.
How Good is Snapfish's Customer Service?
Summary of Snapfish Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Snapfish?
Shipping and Delivery Question:
- “Missing order”
- “Wrong order”
- “Order never arrived”
Request for Information Question:
- “Help with order placed”
- “How to download photos from email”
- “Question about customizing a wall calendar with 14 months instead of 12 months”
Product/ Service Question:
- “60% off Code not working”
- “I WOULD LIKE TO PLACE AN ORDER AND NEED TO KNOW HOW FAST THEY CAN DO IT”
- “Received damaged order”
Cards Question:
- “I want to pick up cards not have them delivered”
- “Notecard border alignment”
- “Wrong cards”
Payments and Charges Question:
- “Promo code”
- “Why am I being charged for photos that are supposed to be free?”
- “Billing addresss is incorrect in my account, and I can't change it”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel order”
- “Cancelled order”
Account Question:
- “My email Account needs to be checked”
- “Discuss my account”
- “I cannot get into my account”
Return/ Replace Question:
- “My order has been returned”
- “Change address”
- “Change address on order”
Website/ Application Question:
- “Problem with their site”
- “Website problem”
- “Issue with website”
Refund Question:
- “Need a refund for the photos that never arrived”
- “Get a refund”
- “To get a complete hundred percent refund for four defective tea towels”
Staff Question:
- “Photobook customer service”
- “I needed to talk to customer service. The number was wrong. I didn’t get what needed.”
- “Bad customer service in chat room”
Employment Question:
- “Error in orientation of photo”
Other Question:
- “My order will not process”
- “Trying to resolve issue”
- “Problem with order”
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