Snapfish Phone Numbers and Emails

Toll-Free Number:

  • (800) 558-8224

Customer Service:

  • (415) 979-3703
  • (415) 979-3700

Snapfish Email:

General Info

Snapfish Contact Information

Snapfish Website:

Snapfish Help Center:

Corporate Office Address:

100 Montgomery Street, Suite 1430
San Francisco, California 94104
United States

Other Info (opening hours):

Customer Service Hours:
Monday-Friday 11:00 AM - 8:30 PM (ET)


+1 (415) 979-3708
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Snapfish Rating Based on 153 Reviews

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Summary of Snapfish Customer Service Calls

02:05 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Snapfish Customer Service?

Shipping and Delivery Question:

  • “Only half my order has arrived”
  • “Problems with text size changing”
  • “Photographs for a funeral have not been delivered”

Request for Information Question:

  • “Check on my order”
  • “How to send same book more than one place r”
  • “About an order”

Product/ Service Question:

  • “Incorrect order recd”
  • “Damaged product”
  • “Email of track order does not work”

Activation/ Cancellation Question:

  • “I need to cancel my order. And reorder. I made a mistake by submitting twice”
  • “Cancel order”
  • “My order was cancellled”

Payments and Charges Question:

  • “Coupon discount adjustment”
  • “Coupon code”
  • “Brexit customs charges”

Cards Question:

  • “Typo on card”
  • “I would like to see the card & also if it could be delivered sooner”
  • “Wrong cards”

Account Question:

  • “Access account”
  • “I want to sign in”
  • “My daughter went to camp and they said we can view pictures with an email address they provided . Do I need an account in order to view the pictures?”

Return/ Replace Question:

  • “Need to change a order”
  • “My order was returned to Snapfish by UPS”

Staff Question:

  • “Customer service”
  • “Custer service”

Website/ Application Question:

  • “Issue with website”
  • “App issues”

Other Question:

  • “Lost order”
  • “Trying to find an nold order”
  • “Bestellung nicht gekommen”


Top Snapfish Services

Cloud Storage, Customer Care, Shipping Service

Top Snapfish Products

Website, Photo Book, Photo

Snapfish Pros and Cons

Pros: Old classic site your pictures were never lost on old site, Old site much better, Classic snapfish, Old site and services, Decent design and editing options

Cons: Customer service, Very poor hard to contact, As per complaint, Lack of customer service, Website is difficult to use

Related Companies

District Photo


The company was launched in 1999. Snapfish is a photo sharing and print service. This service is web based. The company is based in San Francisco, California. Snapfish specializes in printing. The company provides a huge selection of photo sharing, printing products, posters, and so much more. In 2004 the company has opened its first physical retail store in Virginia, but they are not maintaining retail stores. Snapfish has more than forty millions of members. The service houses more than a billion of exclusive digital pictures.

Snapfish is available in many countries of the world.

Snapfish reviews and complaints

Snapfish is ranked 37 out of 266 in Printing category

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