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Summary of Snapfish Customer Service Calls

48 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:08 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Snapfish to Ask about:

Shipping and Delivery:

  • “Delivery of an order”

Cancellation:

  • “Cancel order”

Website/ Application:

  • “App issues”

Product/ Service quality:

  • “Poor quality”

Payments and Charges:

  • “To see if I can add to order placed today without another shipping charge”

Other:

  • “Upload not working”
  • “Jjj”
  • “8x8 canvas not centered.”

About Snapfish

Top 5 Snapfish Products

Website, Photo Book, Photo, Postcard, Photo Ornament

Top 5 Likes about Snapfish

Old classic site your pictures were never lost on old site, Old site much better, Classic snapfish, Old site and services, Able to store and orders pics easily

Top 5 Dislikes about Snapfish

Customer service, Very poor hard to contact, As per complaint, Website is difficult to use, No solution for unsatisfied customer

Top 5 Related Companies

District Photo

Summary

The company was launched in 1999. Snapfish is a photo sharing and print service. This service is web based. The company is based in San Francisco, California. Snapfish specializes in printing. The company provides a huge selection of photo sharing, printing products, posters, and so much more. In 2004 the company has opened its first physical retail store in Virginia, but they are not maintaining retail stores. Snapfish has more than forty millions of members. The service houses more than a billion of exclusive digital pictures.

Snapfish is available in many countries of the world.

Snapfish reviews and complaints

Snapfish is ranked 166 out of 2236 in Professional Services category

Area Served

USA

Payment Methods

VISA

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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