Snapfish Phone Numbers and Emails

Toll-Free Number:

  • (800) 558-8224

Customer Service:

  • (800) 558-8224
  • (415) 979-3703
  • (415) 979-3700

Snapfish Email:

General Info

Snapfish Contact Information

Snapfish Website:

Snapfish Online Chat:

Corporate Office Address:

Snapfish
100 Montgomery Street, Suite 1430
San Francisco, California 94104
United States

Other Info (opening hours):

Customer Service Hours:
Monday-Friday 11:00 AM - 8:30 PM (ET)

Fax:

+1 (415) 979-3708
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Snapfish Rating Based on 140 Reviews

Rating details

1.8
more details
Website
Customer service
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Snapfish Customer Service Calls

161 TOTAL
CALLS
02:09 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Snapfish Customer Service?

Shipping and Delivery Question:

  • “Delivery of an order”
  • “Delivery”
  • “Missing item”

Product/ Service Question:

  • “Damaged product”
  • “Incorrect order recd”
  • “Email of track order does not work”

Request for Information Question:

  • “Check on what I ordered”
  • “Need help uploading photos”
  • “Need help with Christmas card”

Activation/ Cancellation Question:

  • “Cancel order”
  • “My order was cancellled”

Payments and Charges Question:

  • “Brexit customs charges”
  • “Over billed”
  • “I have a charhe on my debit catd and dont have any ideal why.”

Cards Question:

  • “I would like to see the card & also if it could be delivered sooner”
  • “Wrong cards”
  • “You sent me someone else's envelopes e my Christmas cards”

Website/ Application Question:

  • “Issue with website”
  • “App issues”

Return/ Replace Question:

  • “My order was returned to Snapfish by UPS”

Other Question:

  • “Problem with order”
  • “I'd like to log to SnapFish not Favcebook”
  • “Messed up my order”

About

Top Snapfish Services

Cloud Storage, Customer Care, Shipping Service

Top Snapfish Products

Website, Photo Book, Photo

Snapfish Pros and Cons

Pros: Old classic site your pictures were never lost on old site, Old site much better, Classic snapfish, Old site and services, Creating projects was easy

Cons: Customer service, Very poor hard to contact, As per complaint, Website is difficult to use, Lack of customer service

Related Companies

District Photo

Summary

The company was launched in 1999. Snapfish is a photo sharing and print service. This service is web based. The company is based in San Francisco, California. Snapfish specializes in printing. The company provides a huge selection of photo sharing, printing products, posters, and so much more. In 2004 the company has opened its first physical retail store in Virginia, but they are not maintaining retail stores. Snapfish has more than forty millions of members. The service houses more than a billion of exclusive digital pictures.

Snapfish is available in many countries of the world.

Snapfish reviews and complaints

Snapfish is ranked 32 out of 211 in Printing category

Area Served

USA

Payment Methods

VISA

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