We ordered christmas ornament using high resolution photos from a photo shoot. The picture on the ornament was so bad you can barely make out my daughter's nose.

When I contact customer service, they refused to refund me for the ornament only for the shipping. I refused because the ornament was meant to be a gift for someone, and I cannot use this.

They gave me a hard time, and said they could only refund me for the ornament and not the shipping. Do yourself a favor and don't order from this site who doesn't value their products or their customers.

Review about: Snapfish Photo Ornament.

Reason of review: Bad quality.

Monetary Loss: $12.

Preferred solution: Full refund.

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I don't know what you expect. The photo of the ornament looks great.


The quality of the photo is the fault of the person who took it. I order items from Snapfish all the time but since my camera takes clear, wonderful pictures my uploads all look great.

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