My daughter had some beautiful pictures taken by her friend which were downloaded into snapfish. I received the pictures and they were beautiful until I tried to print them on my HP printer when I discovered they all had the head cropped. Now why in the world crop the...Read more
Snapfish - PO’d customer
Ordered once before & was pleased.This time however was horrible.I wanted 700+ photos printed & had a coupon for free shipping And 5 cent prints but was charged 9 cents per print,22.00 shipping as free shipping did’nt apply to this order.They deducted 9.00 for the monthly “free” 100 prints.Have to have a second order to get the promo codes!What a rip off!
Have used Snapfish over the years and have always been happy with the product. I only have one issue, which I am hoping your IT people will address please. When you select the template for a page the default option is to change the template on every page. It should not...Read more
I didn't like
- See my email for you to address please
Paid full price & not the $5.95 advertised, The delivery went to wrong address even though address clearly marked on box, luckily that person took the time to pass it on. The quality of the photo are terrible, too dark & can't make them out. Will never order again or...Read more
I didn't like
- Delivered to wrong address & very poor quality
- Wrong price charged
- Delivered to wrong address
Snapfish - Terrible
The quality of the photos I received was less than the quality from Walmart. Do not use this company for your prints.
Yesterday asked Snapfish how to move photos from HP laptop to my iPad. No help at all. Had to explain what I wanted to do to two "supporters". They could not grasp the question. Further, the instructions I was given took longer than I had so they kept threatening to...Read more
- Able to store and orders pics easily
I didn't like
- No solution for unsatisfied customer
What a terrible, horrible experience. I had Snapfish for many years, I've uploaded photos there, but over the last few years, I really did not print anything. Then I changed my email address because mine had been hacked. Well, I reached out to change my email address...Read more
Snapfish lost hundreds of old photos. Lots of memories gone. I see there are tons of people complaining about it all over internet dating back to 2006, when they had some data loss incident. I even found a news article about it:...Read more
I was going to make my son a photo book for his graduation this year. Went to snapfish to get my albums dating back to 2001 and they are not there. Went to chat with customer service and they explained: "I can see that the old photos are missing I am really sorry to...Read more
Extremely upset with this company - I paid way too much for a book and paid way too much for overnight shipping so I would receive it on time for a specific event. I went to see the tracking on my order today and noticed that it had not even shipped yet. I ordered it a...Read more
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