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While making an album for my granddaughters birthday we wanted sone older pictures of her with her grandfather who had passed away I searched all my harddrives etc for a particular series of photos but couldn’t find them. No fear since I back up my photos to snap fish,...
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1.0
#1238696
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On April 3rd I logged into the Snapfish app to order a blanket with my dog's picture on it. When I clicked on Decor, there was a coupon code for 75% off the Arctic fleece blanket. I decided to get the Arctic fleece blanket however when I tried to put the coupon code in...
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2.4
#1225949
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Snapfish - Lost my albums!

They lost about 7 albums of my kids - birth and special moments and offered 100 free prints . I asked to speak to a supervisor and they said they would email. Seriously!???! Worst site ever. Does anyone know if someone has started a class action lawsuit?
1.1
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#1223467
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Snapfish - DON'T USE!! Destroyer of memories. Eraser of history. FAILED

This company FAILED at its only purpose--online photo storage. Many thousands of photos WIPED out due to it's cavalier attitude and complete incompetence. NEVER TRUST SNAPFISH WITH YOUR PHOTOS. IT WILL DELETE THEM ALL WITHOUT A CARE.
1.0
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#1207579
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My photos are gone. This is the *** response from them: My apologies on this. I deeply apologize that since the shut down of our the Classic Site our new site was built from the ground up and it was not feasible to port over all of our older designs because of...
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#1179634
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I also lost several years worth of videos due to Snapfish. They were supposed to continue storing the videos after the video service ended. I would like to file a class action lawsuit against them. I am not a lawyer, just a mom. Please reply if youre interested in a...
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Anonymous
LisaC117

LisaC117 13 minutes agoI'm an attorney, and I also lost about 6 years of my (only) child's life in photos.Many months back, I offered to take our experience to consumer class ...

1.0
#1179469
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I went into my online Snapfish account to look at older pictures I have. I noticed that older folder only had a qty of 1-2 pictures in them. These pictures had more pictured stored. I contacted customer service and was told that since them switching to the newer site...
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I liked
  • Classic site
  • Old site much better
  • Old classic site your pictures were never lost on old site
I didn't like
  • Lack of customer service
#1177479
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I tried it once and it went thru pretty quick! And it really did only cost 2.99 for shipping -like they said! For my order of free 4 by 6 pictures and glossy!and it was ready for pick up the next day! And i picked them up at my nearest photostore at walgreens! And was...
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2.4
#1174449
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Snapfish - Customer service rude

My order never turned up so I used the live chat service to resolve the issue. They guy was so rude, I said that the delivery info on the website says 2-3 days and he did not believe me and asked me to send him a link to the web page!! I did and he still did not apologise or offer a solution. Then he ended the chat. Unbelievable.
2.9
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#1165937
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Contact Snapfish

Mailing Address:
Snapfish, A Service Of HP
303 Second Street Suite 500
San Francisco, California 94107
United States
Phone:
(800) 634-4500
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Snapfish Products and Services

Snapfish - Meh, expected more but was let down.
Snapfish - Meh, expected more but was let down.
When I ordered some prints on the app, I was so excited because I thought I would use it to decorate my room. I placed an order of five prints - four 4x6 prints and one 5x7 print. the quality of the pictures were not as good as I thought it would be. Also, some of the...
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#1160752
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