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I ordered Christmas cards on Dec 4th, I believe I even paid extra for faster shipping. They were supposed to be delivered on the 14th. They weren't. USPS websites says they will be delivered on the 26th... Way late. I contacted chat support on the 14th and asked for a...
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Anonymous
Anna

Exactly the same thing happened to me. I kept using the chat until I found someone who knew what they were doing. The level of rudeness by 2 employees was unbelievable.,

#1151324
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In mid November I ordered 3 copies of a custom calendar for Christmas presents. I used a coupon code for the calendars and was unable to use one for free shipping. The shipping was over $15. Said they would be delivered by Dec. 4. Dec. 4 comes and goes and when I...
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2.0
I liked
  • That i was on my game and had stuff ordered early
I didn't like
  • That they completely delayed my christmas shipping
#1150195
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I have an IPhone 6 and for some reason most photos developed by Snapfish are not vibrant and have a slightly orange hue? And it’s not the Iphone setting. Only photos taken in brilliantly bright outdoor light, like the Caribbean.
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Anonymous
Lesdeak

Anyone else have issues with the poor quality of the Snapfish prints? The color is just so disappointing and I don’t think it’s the IPhone 6. Looking for other customer experi...

3.3
#1150157
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I ordered Christmas cards in November. I checked cards when I received them but did not notice there were no envelopes. When I went to write cards in Dec. I found no envelopes. Did an online chat. Although agent seemed confused on what to do, I was finally assured I...
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1.0
#1149572
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I tried using code for expedited free shipping to get before Christmas, but it wouldn't take it. I chatted with the first person and she said that I couldn't get the free shipping due to getting the credit for my prints, and other credit. So, I tried to remove the...
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1.0
#1149463
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We ordered 40 Xmas cards with our family picture on them. They came a week later and the picture was way too dark to use. Contacted "live chat" and became a 45 minute battle to get this corrected. First upload the the bad pic, which is difficult...why couldn't we just...
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1.8
#1148142
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Featured

Snapfish - Refused to Refund
We ordered christmas ornament using high resolution photos from a photo shoot. The picture on the ornament was so bad you can barely make out my daughter's nose. When I contact customer service, they refused to refund me for the ornament only for the shipping. I...
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Katkuba
Katkuba

I don't know what you expect. The photo of the ornament looks great.

Anonymous
Anonymous

The quality of the photo is the fault of the person who took it. I order items from Snapfish all the time but since my camera takes clear, wonderful pictures my uploads all l...

#1144200
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gone. all of it. chatted with a rep who said sorry nothing we can do. every photo i took is gone. hundreds and hundreds and hundreds of photos. gone. they don't care. nothing they can do. i have to write a hundred words but the problem doesn't require a hundred...
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Anonymous
Anonymous

I'm confused. The only way Snapfish could have lost all of your photos with you having no possibility of getting them back is if you are actually stupid enough to store photo...

1.0
I didn't like
  • Horrible services
  • No resolution
  • Losing all my pictures
#1143604
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Snapfish - Old time user

Well i am agreeing with a person that like the old site better than the new one imhave to agree it was much easier tomuse the old site ! Why domyou have change something that was perfect,
#1139444
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Snapfish - Awful

Crappest website ive ever used, so slow and laggy! Also very faulty as its zooms in and then wont zoom the photos out would rather pay more money to use a good website, took me 1hour and a half to make a calendar! Joke!!
#1139285
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