Snapfish Cloud Storage Reviews and Complaints
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Snapfish - DON'T USE!! Destroyer of memories. Eraser of history. FAILED
This company FAILED at its only purpose--online photo storage. Many thousands of photos WIPED out due to it's cavalier attitude and complete incompetence. NEVER TRUST SNAPFISH WITH YOUR PHOTOS. IT WILL DELETE THEM ALL WITHOUT A CARE.
Product
Snapfish Cloud Storage
My photos are gone.This is the *** response from them: My apologies on this. I deeply apologize that since the shut down of our the Classic Site our new site was built from the ground up and it was not feasible to port over all of our older designs because of...
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Product
Snapfish Cloud Storage
I also lost several years worth of videos due to Snapfish. They were supposed to continue storing the videos after the video service ended. I would like to file a class action lawsuit against them. I am not a lawyer, just a mom. Please reply if youre interested in a...
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Product
Snapfish Cloud Storage
I went into my online Snapfish account to look at older pictures I have. I noticed that older folder only had a qty of 1-2 pictures in them. These pictures had more pictured stored. I contacted customer service and was told that since them switching to the newer site...
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Product
Snapfish Cloud Storage
I liked
- Classic site
- Old site much better
- Old classic site your pictures were never lost on old site
I didn't like
- Lack of customer service
chatted with a rep who said sorry nothing we can do. every photo i took is gone. hundreds and hundreds and hundreds of photos. gone. they don't care. nothing they can do. i have to write a hundred words but the problem doesn't require a hundred words. snapfish...
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Anonymous
I'm confused. The only way Snapfish could have lost all of your photos with you having no possibility of getting them back is if you are actually stupid enough to store photo...
Product
Snapfish Cloud Storage
I didn't like
- Horrible services
- No resolution
- Losing all my pictures
Snapfish migrated my 400 videos to their new website last year and then without warning all of my files are corrupted and nothing more than an image of the first screen of the video. I got this note: Dear Customer, Thank you for contacting Snapfish customer support....
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Product
Snapfish Cloud Storage
I didn't like
- Erased 400 family videos without warning
Snapfish would not help me when I told them that they could not access the book by my share link. Also as there was a typo I tried to get a reprint in time for the exhibition but they kept insisting that they has sent a copy to me. They never sent a copy, kept going...
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ransom
Actually what's unacceptable is blaming someone else because you didn't backup your data. Personal computers have been around since the early 80s and most of us have learned ...
Product
Snapfish Cloud Storage
I liked
- Products
I didn't like
- Way my complaint was completely dismissed
wasted so much time uploading photos, with several errors ocurring along the way, ended up waste of time, error again when placed the order, deleted app immediately , disgrace, useless, and they want a hundred words before i can summitt a complaint, typical.do not use...
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Product
Snapfish Cloud Storage
After several tries with contacting snapfish I still do not have my problem resolved. I need to move albums from one account to another but it seems to be a problem with them doing that as it has been weeks and countless emails and even chatting for and hour....
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Product
Snapfish Cloud Storage
I liked
- Old snapfish
I didn't like
- New snapfish
If your thinking of using snapfish to buy prints of your images please be aware that once your precious photos have been uploaded to this service, you cannot have them back. All download options have been removed. Snapfish treats your images as their property and will...
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LisaC117
I went to download a large number of photos right at the time they took away the ability to do so. When I next went back, they were ALL GONE. DESTROYED. Evil greedy double wha...
Anonymous
The download options have returned--On the main page, hover over the album, Check the blue check box to select it (you can select multiple if you like).Click the Options cog ...
Product
Snapfish Cloud Storage
I didn't like
- No solution for unsatisfied customer
LisaC117 13 minutes agoI'm an attorney, and I also lost about 6 years of my (only) child's life in photos.Many months back, I offered to take our experience to consumer class ...