I've been a loyal Snapfish customer for years! Go to make some phonebooks for Christmas and half of my albums are missing. I noticed that many are rearranged and not in the right year. Many are just flat out missing. Thanking God for my computer back up!!
Snap fish offered the excuse that the new website design arranges by date uploaded!! WHAT?! Who uploads the pictures on the date the event happens?? I am just now in the process of uploading pictures from 2014-2015!
They offered a free photo book! Thanks but no thanks, this will take me hours to fix!! I am off to find a different photo website to use!
Product or Service Mentioned: Snapfish Website.
Reason of review: website issues.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
I liked: Old site was easy to navigate.
I didn't like: Lost my organized albums and lost photos.