I have been escalating my issues with Snapfish for 2 months since they launched the new site. I paid a fee every year for them to store my videos, my childs births, 1st steps, birthdays!
I can see the video is there but it won't play .. I keep getting an error! 2 months they have been working on it! They should be ashamed of themselves.
Has anyone had any luck with the videos, I'm just beside myself. Years and Years of uploading pics/videos and they are all out of order ...
it's a complete CLUSTER!!!
I think we need a class action lawsuit. They are holding our memories hostage.
This reviewer shared experience about "lost videos" and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Snapfish. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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